Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Register for classes
• Subscribe to membership plans
• Contact our support team
• Participate in surveys or feedback forms

This may include your name, email address, phone number, payment information, and preferences.

We use the information we collect to:

• Provide, maintain, and improve our studio services
• Process class registrations and membership payments
• Send you important updates about classes and schedules
• Respond to your comments, questions, and support requests
• Personalize your experience and recommend suitable classes
• Analyze usage patterns to improve our platform

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through trusted providers

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability - receive your data in a structured format
• Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience on our platform. These help us:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your browser preferences.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: suport@flexyspot.ro

You can also reach us through our support page. navigation.support.